FAQ

Straight answers.

Questions we hear before projects start. Answered directly.

All
Process
Rights & Licensing
Pricing & Payment
Delivery
Working Together

Process

What does the process look like from start to finish?

You reach out with your project, timeline, and goals. If it's a fit, we confirm scope and rights structure in writing, collect a 50% deposit, begin work, share a draft for your feedback, complete revisions, then deliver final files on full payment. Straightforward the whole way through.

What happens after I submit the intake form?

We review the submission and follow up directly — typically within 1–2 business days. The follow-up is a direct next step: a short discovery call, a written scope, or a direct quote. Not a sales maze.

Why custom scoring instead of stock music?

Stock music solves convenience. Custom scoring solves identity. If your project needs to sound distinct, emotionally precise, or built around a specific world, brand, or story, custom is what gets you there. Stock libraries can't do that.

Do you use AI in your process?

Current Scoring Leaders is human-directed and project-specific. Modern tools may be used where they help the workflow, but the musical creative direction, composition choices, and project decisions stay intentional and tailored to the client. The goal is music with identity — not generated filler.

What if my project doesn't fit neatly into a service package?

Reach out with your details. Packages represent common starting points, but scope is quoted based on what your project actually needs. Unusual or complex projects are handled with a custom proposal.

Rights & Licensing

What rights do I receive when I commission a track?

Rights are defined per project. Depending on the agreement, projects can be structured as work-for-hire (you own it), full exclusive license (you're the only user), exclusive territory, or non-exclusive. The structure matches the actual use case and is documented in writing before work begins.

Do I own the music after I pay for it?

Only if the agreement specifies work-for-hire or full exclusive license. Ownership transfers upon receipt of full payment under those structures. Non-exclusive licenses give you usage rights — not ownership. Never assume — it's in the contract.

Can I use the music on YouTube or Twitch without copyright issues?

If your agreement includes those platforms in the permitted use, yes. Platform coverage is specified in the license. If it's not listed, it's not covered. Make sure the platforms you need are documented before you sign.

Does CSL retain any credit or portfolio rights?

By default, CSL retains the right to reference completed work in the portfolio (with credit). This can be excluded in work-for-hire and full exclusive agreements — just include it in the scope discussion before signing.

Can I modify the delivered compositions?

Modification rights depend on the license type. Work-for-hire and full exclusive arrangements typically include full modification rights. Non-exclusive licenses generally do not. Defined in the agreement — not assumed.

Pricing & Payment

How does pricing work?

There are published starting points for common project types. Final pricing depends on scope, complexity, rights structure, timeline, and deliverables. That keeps pricing honest instead of forcing every project into the same box. Reach out with your project details for a direct quote.

What's the payment structure?

Standard: 50% deposit on signing, remaining 50% due on delivery of final files. For milestone-based projects, an alternative payment schedule can be agreed upfront. Final files are not released until payment is received in full.

What payment methods do you accept?

Credit/debit card via Stripe, ACH bank transfer, PayPal, or check (5-day processing hold). All payment is handled securely — no manual card handling on our end.

What's the refund policy?

If you cancel after payment but before composition has started, your deposit is refunded less the $50 administrative fee stated in the Legal Center. Once composition starts, the deposit is non-refundable. Mid-project cancellations are billed for work completed plus 50% of remaining scope. Completed and delivered work is non-refundable. Full details in the Legal Center.

Do you offer retainer or recurring packages?

Yes. Retainer arrangements are available for creators, studios, agencies, and recurring projects that need dependable custom music over time. Best for teams that want priority support without starting from zero every month. Reach out to discuss fit.

Delivery

How long does a project take?

Most projects: 5–10 business days. Rush delivery: 48 hours (additional fee). Complex or premium projects use a custom timeline agreed upfront. Timeline is confirmed in writing before work begins.

What file formats do I receive?

Standard: WAV (44.1kHz / 24-bit) + MP3 (320kbps). Stems, multitracks, MIDI, or alternate lengths can be added to the scope. Deliverables are defined in writing before work begins.

How many revisions are included?

Every custom tier includes the revision rounds listed in the written scope. Revisions cover arrangement changes, mix adjustments, and moderate instrumentation changes within the approved direction. Complete re-compositions or major direction changes are treated as scope changes, not revisions. Additional rounds are quoted before work continues.

What counts as a "direction change" vs. a revision?

A revision is a modification of the existing direction — different mix, adjusted length, changed instrumentation within the same style. A direction change is a request to re-approach the whole composition from a different angle or genre. Direction changes are handled as scope changes to keep everything fair and transparent.

Do you offer rush delivery?

Yes, when schedule and scope allow. 48-hour rush is available with an additional fee. Include timing requirements in the initial inquiry so feasibility can be assessed immediately.

Working Together

Do you work with agencies or production companies?

Yes. Current Scoring Leaders can work directly with agencies, production houses, editors, and creative partners who need a reliable custom music resource for client projects. Referral relationships are fit-driven and designed to make the partner look stronger when custom music needs come up.

What if I'm not sure what I need?

Reach out with whatever details you do have — project type, tone, intended use, timeline. You don't need a full brief to start a conversation. We'll help identify the right direction before any scope is confirmed.

How do I give feedback during the project?

Written feedback is preferred — email or a shared document. Feedback windows are defined upfront so the project keeps moving. If no feedback is received within 7 business days of a draft delivery, the project is treated as accepted as delivered.

Can I hear samples before committing?

Yes. The portfolio contains full listenable samples across all genre categories. If you need to hear something closer to a specific use case, mention that in your inquiry — we can point you to the most relevant examples.

Why clients trust the process

Everything in writing

Rights, scope, timeline, payment — all confirmed in a signed agreement before work begins. No assumptions.

No stock substitutions

Every project is built for the client it's for. No recycled catalog filler presented as custom work.

Structured process

Discovery, direction, drafts, revisions, delivery. Clients always know what step comes next.

Direct communication

Clear agreements, defined scope, and direct follow-through. Not an automated sales sequence.

Still have a question?

If your project needs music with its own identity, reach out. You'll get a direct next step — not a runaround.